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AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 10 business days
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 10 business days
Ražotājs
•AUDIOCODES
Ražotāja kods
•ACTS24X7-GSO_S14/YR
Artikuls
•4363041
Service Included
Parts and labour
Location
Carry-in
Return Shipment
At manufacturer expense
Full Contract Period
1 year
Repair Time
10 business days
Service & Support
Extended service agreement - parts and labour - 1 year - carry-in - repair time: 10 business days ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - severity urgent ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year