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HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P04649R-B21, P04651-291, P04651-AA1, P27086R-B21, P27087R-291, P27087R-B21
HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P04649R-B21, P04651-291, P04651-AA1, P27086R-B21, P27087R-291, P27087R-B21
Ražotājs
•HPE
Ražotāja kods
•HV6K6E
Artikuls
•1861574
Kopā pieejams (gab.)
•100
Tuvākā piegāde
•13.03.2026
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - knowledge base access - 3 years
Technical support - remote diagnosis - 3 years
Technical support - visual remote guidance - 3 years
New releases update - 3 years
Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web support - 3 years
Extended service agreement - parts and labour - 3 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Comprehensive defective material
Designed For
P/N: P04646-291, P04646-AA1, P04646-B21, P04646R-B21, P04647-291, P04647-AA1, P04647-B21, P04647R-B21, P04648-291, P04648-AA1, P04648-B21, P04648R-B21, P04649-291, P04649-B21, P04649R-B21, P04651-291, P04651-AA1, P04651-B21, P04651R-B21, P04652-B21, P27086-291, P27086-B21, P27086R-B21, P27087-291, P27087-B21, P27087R-291, P27087R-B21