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HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P19559-291, P19559R-B21, P19560-291, P19560R-B21, P19561-291, P19561R-B21, P35518-291
HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P19559-291, P19559R-B21, P19560-291, P19560R-B21, P19561-291, P19561R-B21, P35518-291
Ražotājs
•HPE
Ražotāja kods
•HV6T9E
Artikuls
•1861597
Kopā pieejams (gab.)
•200
Tuvākā piegāde
•07.04.2026
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - knowledge base access - 3 years
Technical support - remote diagnosis - 3 years
Technical support - visual remote guidance - 3 years
New releases update - 3 years
Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web support - 3 years
Extended service agreement - parts and labour - 3 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Comprehensive defective material
Designed For
P/N: 878968-B21, 878970-B21, 878972-B21, 878973-B21, P19559-291, P19559-B21, P19559R-B21, P19560-291, P19560-B21, P19560R-B21, P19561-291, P19561-B21, P19561R-B21, P35514-291, P35514-B21, P35515-291, P35515-B21, P35516-291, P35516-B21, P35517-291, P35517-B21, P35518-291, P35518-B21