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HPE Pointnext Tech Care Basic Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: P07597R-B21, P07598R-B21, P14278R-B21, P14279R-B21, R6V54A, R6V55A, R6V56A, R6V57A
HPE Pointnext Tech Care Basic Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: P07597R-B21, P07598R-B21, P14278R-B21, P14279R-B21, R6V54A, R6V55A, R6V56A, R6V57A
Ražotājs
•HPE
Ražotāja kods
•HV6R1E
Artikuls
•1861500
Kopā pieejams (gab.)
•100
Tuvākā piegāde
•07.04.2026
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - knowledge base access - 5 years
Technical support - remote diagnosis - 5 years
Technical support - visual remote guidance - 5 years
New releases update - 5 years
Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web support - 5 years
Extended service agreement - parts and labour - 5 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Defective media retention - 5 yea
Designed For
P/N: P07594-291, P07594-B21, P07594R-B21, P07595-291, P07595-B21, P07595R-B21, P07596-291, P07596-B21, P07596R-B21, P07597-291, P07597-B21, P07597R-B21, P07598-291, P07598-B21, P07598R-B21, P14278-B21, P14278R-B21, P14279-B21, P14279R-B21, P14280-B21, P14281-B21, R6V54A, R6V55A, R6V56A, R6V57A