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HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P / N: P06781R-001, P16926-371, P16926-421, P16928-371, P16928-AA1, P16929-371, P16930-371
HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P / N: P06781R-001, P16926-371, P16926-421, P16928-371, P16928-AA1, P16929-371, P16930-371
Ražotājs
•HPE
Ražotāja kods
•HV9R2E
Artikuls
•1861378
Kopā pieejams (gab.)
•200
Tuvākā piegāde
•09.04.2026
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Product info support - web support - 5 years ¦ Technical support - outage management - 5 years ¦ Comprehensive defective material retention - 5 years
Designed For
P/N: P06760-B21, P06760-B21#0D1, P06760-B21#ABA, P06760-B21#ABG, P06760-B21#ABJ, P06760-B21#ABZ, P06760-B21#ACC, P06760-B21#ACE, P06760-B21#ACJ, P06760-B21#ACQ, P06760-B21#AKJ, P06760-B21#AR8, P06760-B21#B19, P06760R-B21, P06760R-B21#0D1, P06761-B21, P06761-B21#0D1, P06761-B21#ABA, P06761-B21#ABG, P06761-B21#ABJ, P06761-B21#ABZ, P06761-B21#ACC, P06761-B21#ACE, P06761-B21#ACJ, P06761-B21#ACQ, P06761-B21#AKJ, P06761-B21#AR8, P06761-B21#B19, P06761R-B21, P06761R-B21#AR8, P06762-B21, P06762-B21#0D1, P06762-B21#ABA, P06762-B21#ABG, P06762-B21#ABJ, P06762-B21#ABZ, P06762-B21#ACC, P06762-B21#ACE, P06762-B21#ACJ, P06762-B21#ACQ, P06762-B21#AKJ, P06762-B21#AR8, P06762-B21#B19, P06762R-B21, P06762R-B21#ABG, P06762R-B21#B19, P06781-001, P06781-291, P06781-371, P06781-375, P06781-425, P06781R-001, P06781-S01, P06782-S01, P06785-291, P06785-375, P06785-425, P06785-AA1, P06785R-375, P06785-S01, P06789R-375, P06793R-375, P16926-371, P16926-421, P16926-S01, P16927-S01, P16928-371, P16928-421, P16928-AA1, P16928-S01, P16929-3