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HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: P39882-291, P39883-291, P39886-291, P39886-AA1, P40744-AA1, P40745-AA1, P40746-AA1
HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: P39882-291, P39883-291, P39886-291, P39886-AA1, P40744-AA1, P40745-AA1, P40746-AA1
Ražotājs
•HPE
Ražotāja kods
•HY4X1E
Artikuls
•1861466
Kopā pieejams (gab.)
•200
Tuvākā piegāde
•11.05.2026
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Product info support - knowledge base access - 5 years
Technical support - remote diagnosis - 5 years
Technical support - visual remote guidance - 5 years
New releases update - 5 years
Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
Extended service agreement - parts and labour - 5 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 5 years
Designed For
P/N: P28947-B21, P28948-B21, P39881-291, P39881-B21, P39882-291, P39882-B21, P39883-291, P39883-B21, P39886-291, P39886-AA1, P39886-B21, P40744-AA1, P40745-AA1, P40746-AA1, P42649-B21, P42650-B21