<ul><li>Value for money - Canon will take care of everything that you need to make the most of your printing, faxing and/or scanning equipment - including installation, training and on-site services</li><li>Response times to suit you - ranging from on-site maintenance to return repair and an exchange service</li><li>Flexible contracts - covering a range of time periods so you know the overall cost of the product and service and can budget easily over the lifetime of your investment</li><li>Help when you need it - with access to a call center and helpdesk for support, advice and remote problem solving</li><li>Maximum return on investment - as your hardware is well maintained and supported</li><li>Comprehensive product cover - including all services parts and labor (subject to fair use)</li></ul> In the event of a fault, customers can call the Canon support desk. If the issue can’t be resolved over the phone, or remotely, a qualified service engineer will be dispatched onsite by the next business day.<br /><br /><p> </p>