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HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: P19559-291, P19559R-B21, P19560-291, P19560R-B21, P19561-291, P19561R-B21, P35518-291
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: P19559-291, P19559R-B21, P19560-291, P19560R-B21, P19561-291, P19561R-B21, P35518-291
Manufacturer
•HPE
Reference
•HV6T2E
Article
•1861591
Total quantity in stocks
•200
Nearest delivery
•07.04.2026
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Product info support - knowledge base access - 5 years
Technical support - remote diagnosis - 5 years
Technical support - visual remote guidance - 5 years
New releases update - 5 years
Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
Extended service agreement - parts and labour - 5 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 5 years
Comprehensive defective material retention - 5 years
Designed For
P/N: 878968-B21, 878970-B21, 878972-B21, 878973-B21, P19559-291, P19559-B21, P19559R-B21, P19560-291, P19560-B21, P19560R-B21, P19561-291, P19561-B21, P19561R-B21, P35514-291, P35514-B21, P35515-291, P35515-B21, P35516-291, P35516-B21, P35517-291, P35517-B21, P35518-291, P35518-B21