Terms and conditions

These Terms of Use (hereinafter – Terms) govern the use of the website maintained by Prompt SIA (hereinafter – Company). By using the Website, you confirm that you have read and agree to these Terms. 1. General Provisions 1.1. The Website is accessible to any user, and its publicly available section can be viewed without authorization. 1.2. Authorization on the Website and access to personalized functions are permitted only to representatives of legal entities who provide: • true and accurate information about themselves; • a valid business (corporate) email address; • true and complete company details. 1.3. The Company reserves the right to block or delete any user account if false or incomplete information is provided, or in any other case where the user’s actions are contrary to these Terms or applicable law. 2. Product Availability and Orders 2.1. Product availability displayed on the Website is indicative, and actual stock levels may change at the time the order is placed. 2.2. An order is confirmed only after the Company has verified the availability of goods and sent a confirmation to the user. 2.3. The Company reserves the right to reject an order or impose additional conditions if risks are identified regarding solvency, delivery feasibility, or other material circumstances. 3. Credit Limit 3.1. A credit limit may be granted to a company only after successful completion of the first order. 3.2. The granting of a credit limit is subject to the Company’s assessment of the client’s financial position, including the company’s balance sheet and solvency analysis. 3.3. The Company reserves the right to deny a credit limit or determine its amount at its sole discretion. 4. Email Addresses 4.1. Users are required to provide only an official corporate email address for registration. 4.2. Registration requests using public domain email addresses (e.g., *@gmail.com, *@yahoo.com, etc.) may be rejected or not linked to a company profile. 4.3. The Company reserves the right to refuse user authorization if the company’s association with the provided email address cannot be verified. 5. User Obligations 5.1. The user undertakes to use the Website only for lawful purposes and in compliance with the laws and regulations of the Republic of Latvia and the European Union. 5.2. The user shall not: • provide false or misleading information; • use the data of another person or company without legal grounds; • attempt to disrupt the operation or security of the Website; • use the Website for unlawful purposes, including fraud. 6. Company Rights 6.1. The Company reserves the right to modify, supplement, or temporarily suspend the operation of the Website at any time. 6.2. The Company shall not be liable for any losses resulting from interruptions in Website availability or inaccuracies in the information provided. 6.3. The Company reserves the right to amend these Terms by publishing the updated version on the Website. 7. Limitation of Liability 7.1. The information available on the Website is provided “as is,” and the Company does not guarantee its complete accuracy or uninterrupted availability. 7.2. The Company shall not be liable for any direct or indirect damages incurred by users as a result of using the Website or its content. 7.3. The Company shall not be liable for the actions of third parties or external resources to which the Website may contain references. 8. Personal Data Processing 8.1. The processing of personal data is carried out in accordance with the Company’s Privacy Policy, published on the Website. 8.2. By registering, the user consents to the processing of their data for the purposes set out in these Terms. 9. Governing Law and Dispute Resolution 9.1. These Terms are governed by and construed in accordance with the laws of the Republic of Latvia. 9.2. Any disputes arising from the application or interpretation of these Terms shall be resolved through negotiations, and if no agreement is reached – in the courts of the Republic of Latvia.