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HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: 755260-AA1, 755261-291, 755261-AA1, 755262-291, 755262-AA1, 755263-291, 755263-AA1
Manufacturer
•HPE
Reference
•H38Z7PE
Article
•1879068
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - parts and labour - 1 year - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - parts and labour - 1 year - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 1 year ¦ Extended service agreement - parts and labour - 1 year - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 1 year
Designed For
P/N: 755258-B21, 755258-B21#0D1, 755258-B21#ABA, 755258-B21#ABD, 755258-B21#ABF, 755258-B21#ABJ, 755258-B21#ABU, 755258-B21#B19, 755258R-B21, 755258R-B21#0D1, 755258R-B21#B19, 755259-B21, 755259-B21#0D1, 755259-B21#ABA, 755259-B21#ABJ, 755259-B21#B19, 755259-B21#UUF, 755259R-B21, 755259R-B21#0D1, 755260-291, 755260-AA1, 755260-B21, 755260R-B21, 755261-291, 755261-AA1, 755261-B21, 755261R-AA1, 755261R-B21, 755262-291, 755262-AA1, 755262-B21, 755262R-B21, 755263-291, 755263-AA1, 755263-B21, 755263-B21#0D1, 755263R-B21, 774433-425, 774434-425, 774435-425, 774436-425, 774437-425, 780017-S01, 780018-S01, 780019-S01, 780020-S01, 780021-S01, 780022-S01, 780023-S05, 780024-S05, 780025-S05, 780029-375, 784657-S01, 800079-S01, 800080-S01, 800081-S01, 800082-S01, 818207-B21, 818207R-B21, 818208-291, 818208-B21, 818208-B21.BTO, 818208-B21.CTO, 818208R-B21, 818209-AA1, 818209-B21, 818209R-B21, 843374-425, 843375-425, 844982-375, 844983-375, 844984-375, 844985-375, 844986-AA5, 844987-AA5, 848736-B21, 848736-B21.BTO, 848736
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