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HPE Pointnext Tech Care Critical Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML350 Gen10 Special Server
Manufacturer
•HPE
Reference
•HV9B8E
Article
•1861404
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 3 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - remote monitoring - 3 years ¦ Defective media retention - 3 years
Designed For
HPE ProLiant ML350 Gen10 Special Server
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