Specialized printers
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HPE Pointnext Tech Care Critical Service with Defective Media Retention - Extended service agreement - parts and labour (for server with OneView) - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 840371-291, 880173-291, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21
HPE Pointnext Tech Care Critical Service with Defective Media Retention - Extended service agreement - parts and labour (for server with OneView) - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 840371-291, 880173-291, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21
Manufacturer
•HPE
Reference
•HV5Y9E
Article
•1861529
Total quantity in stocks
•100
Nearest delivery
•08.04.2026
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Covered Configurations
Server with OneView
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Technical support - remote diagnosis - 5 years
New releases update - 5 years
Product info support - web knowledge base access - 5 years
Technical support - remote monitoring - 5 years
Defective media retention - 5 years
Designed For
P/N: 840371-291, 840371-B21, 840371R-B21, 880173-291, 880173-B21, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21