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HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 6 h - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
Manufacturer
•HPE
Reference
•H8QA8E
Article
•1491104
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
6 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: 6 h (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts and labour - 4 Years - on-site - response time: 8 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 4 Years
New releases update - 4 Years
Technical support - remote diagnosis - 4 Years
Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
Defective media retention - 4 Years
Designed For
HPE ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
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