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Poly+ - Extended service agreement - advance hardware replacement (for IP and ISDN, no licences) - 1 year - shipment - business hours - response time: NBD - must be purchased with service contract - for Poly RealPresence Collaboration Server 1831
Poly+ - Extended service agreement - advance hardware replacement (for IP and ISDN, no licences) - 1 year - shipment - business hours - response time: NBD - must be purchased with service contract - for Poly RealPresence Collaboration Server 1831
Manufacturer
•POLY
Reference
•P71831112
Article
•3343882
Total quantity in stocks
•999
Nearest delivery
•16.04.2026
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
Business hours
Pricing Type
Must be purchased with service contract
Covered Configurations
IP and ISDN, no licences
Service & Support
Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Designed For
Poly RealPresence Collaboration Server 1831 IP and ISDN 50x1080p30/100x720p/200xSD for RealPresence Clariti